If there is another active, Upper Management user at your organization, they are able to reset your account. Please contact them to request a password reset. If they are unable to reset your account, we can reset your password with written permission via email from either an active Upper Management user or the listed Senior Executive. This permission must come through an email to help@peregrin.com. Example provided below.
Subject: Account Reset
Please reset Steve Brown's Peregrin account. Thanks,
- Ann Lee, COO of Credit Counseling Agency
If you are the only Upper Management user or you are the listed Senior Executive at your organization, please send us a request via email to help@peregrin.com or submit a ticket and we will reset your account for you.
08/2025